As a patient or legal patient representative, you have a right to:
Confidentiality and privacy
Considerate, respectful care
Communicate with family members or friends
The names and roles of people providing care
Information about your diagnosis, treatment and prognosis
Assist to plan your care and treatment
Information and treatment for pain management
Consent to or refuse treatment; consent to or refuse to participate in research
Information about transfer and continuity of care
Information on other care choices when inpatient hospitalization is no longer appropriate
Be free from restraint or seclusion when used as coercion, discipline or convenience
Ask for a consultation
Have an Advance Directive
Review the medical record and obtain a copy, if desired, in a reasonable time-frame
Be notified of hospital relationships with other healthcare agencies providing your care
Request an itemized statement on hospital charges and information on payment methods
Not be charged for treatment for serious harm resulting from preventable mistakes and adverse events as defined by state law
Be notified of non-coverage of services
File a grievance with the hospital or state on a patient care complaint and have the complaint heard and addressed in a timely manner
As a patient or legal patient representative, you have a responsibility to:
Give care providers accurate health information
Ask questions when an instruction or information is not understood
Participate in treatment decisions including pain management
Respect the privacy and rights of other patients
Respect care providers, equipment and facilities
Provide accurate insurance information and arrange payment for care when needed
Accept responsibility for outcomes when refusing treatment
Accept responsibility for lifestyle choices in conflict with recommended treatment
Inform administration about concerns
Share ideas for improvement of care
Provide the hospital with a copy of your Advance Directive
Accept that the hospital is not required to fulfill your request for a treatment or service if the responsible practitioner does not deem it to be medically necessary or appropriate.
